Last Updated: June 2026
At Sattva Elixir, we maintain strict hygiene and quality standards for all skincare and wellness products.
We do not accept returns on products once delivered.
Due to the personal care nature of our products, returned items cannot be restocked or resold.
We may offer product exchanges only under the following circumstances:
• Product received is damaged during transit
• Product received is incorrect
• Product received is defective
To request an exchange, customers must contact us within 48 hours of delivery.
Customers may be required to provide:
• Order Number
• Photos of the product
• Photos of packaging
• Proof of damage or defect
Upon verification, we will arrange an appropriate replacement or exchange.
Refunds are generally not provided once an order has been processed and delivered.
Refunds may be considered only if:
• An order cannot be fulfilled
• A duplicate payment has been made
• An order is cancelled before shipment and approved by us
Approved refunds will be processed through the original payment method.
Exchanges or refunds will not be granted for:
• Change of mind
• Personal preferences regarding fragrance or texture
• Incorrect usage
• Minor packaging variations
• Natural variations in herbal products
The statements made regarding these products have not been evaluated by any regulatory authority. Individual results may vary. Please perform a patch test before use.
The information provided on this website is intended for general informational purposes only. Sattva Elixir products are Ayurvedic and wellness products and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person depending on skin type, hair type, lifestyle, environmental factors, and individual conditions. Customers are advised to perform a patch test before using any skincare, haircare, or wellness product. If irritation, discomfort, or allergic reaction occurs, discontinue use immediately and consult a qualified healthcare professional. The content on this website should not be considered medical advice and should not replace consultation with a doctor, dermatologist, or healthcare provider. Product descriptions and traditional Ayurvedic references are based on commonly accepted Ayurvedic principles and are not intended as medical claims. By purchasing and using our products, you acknowledge and accept this disclaimer.
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