Privacy Policy
Last Updated: June 2026
Welcome to Sattva Elixir. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sattvaelixir.com and purchase our products.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Business Information
Sattva Elixir is a sole proprietorship business operating from:
Sattva Elixir
Zaveri CHS 2A, 1st Floor, Room No. 15
Jagannathrao Bhatankar Marg
Parel, Mumbai – 400012
Maharashtra, India
For privacy-related inquiries, please contact:
Email: info@sattvaelixir.com
2. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
Personal Information
• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
Account Information
If you choose to create an account, we may store your login credentials and account preferences.
Technical Information
We may automatically collect certain information, including:
• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Referral Source Information
3. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send order confirmations and shipping updates
• Manage customer accounts
• Improve website functionality and user experience
• Analyze website traffic and performance
• Prevent fraudulent transactions and security threats
• Comply with legal obligations
4. Marketing Communications
With your consent, we may send promotional emails, offers, product updates, and marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Transactional communications related to your orders may still be sent even if you opt out of marketing messages.
5. Payment Information
Sattva Elixir does not collect or store your complete payment card details.
All online payments are securely processed through Razorpay. Payment information submitted during checkout is handled directly by Razorpay in accordance with their privacy and security practices.
Available payment methods may include:
• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Other payment methods supported by Razorpay
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and improve website performance.
Cookies may be used to:
• Remember user preferences
• Maintain shopping cart functionality
• Analyze website traffic
• Measure marketing effectiveness
• Improve website security
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Analytics and Advertising Tools
We may use third-party analytics and advertising services, including:
• Google Analytics
• Google Search Console
• Meta Pixel (Facebook Pixel)
• Google Ads Conversion Tracking
These services may collect information about your interactions with our website and help us understand user behavior, improve website performance, and deliver relevant advertising.
8. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers only when necessary to operate our business, including:
• Payment processing providers
• Shipping and logistics partners
• Website hosting providers
• Technology and analytics service providers
Such third parties are expected to use the information only for legitimate business purposes related to providing services to Sattva Elixir.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
10. Account Registration
Users may create an account on our website to manage orders and preferences. Account creation is optional, and customers may also place orders using guest checkout.
Users are responsible for maintaining the confidentiality of their account credentials.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
12. Children’s Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable laws.
If we become aware that personal information has been provided by a child without appropriate authorization where required, we may remove such information.
13. Data Retention
We retain personal information for as long as necessary to:
• Fulfill customer orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Information may be securely deleted when no longer required for these purposes.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with the revised “Last Updated” date.
Your continued use of the website after any modifications constitutes acceptance of the updated Privacy Policy.
15. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
16. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Sattva Elixir
Zaveri CHS 2A, 1st Floor, Room No. 15
Jagannathrao Bhatankar Marg
Parel, Mumbai – 400012
Maharashtra, India
Email: info@sattvaelixir.com